If your receipt has been disqualified as a "Duplicate", it means that receipt already exists in our database.
This usually means one of the following occurred:
1. Uploading a receipt more than once
If you upload a receipt more than once, whether that receipt is still processing or not, your receipt will be flagged as a duplicate. Please do not re-upload a receipt unless prompted to do so after the receipt has finished processing.
2. Hidden receipts
Hiding receipts does not delete them. They will continue to process even after being hidden from your Receipts page. If you re-uploaded a receipt that was hidden, whether finished processing or still processing, your receipt will be flagged as a duplicate.
3. Sharing receipts
If you upload a receipt that was already uploaded by another Receipt Hog user your receipt will be flagged as a duplicate.